As consumers become more educated about fraud and identity theft, online criminals are moving to other places to launch their scams.
As consumers become more educated about fraud and identity theft, online criminals are moving to other places to launch their scams. Phone scams are gaining popularity again. There are two common types of phone scams. The first type of scam involves an email detailing a problem with your account and requests you to call a specific phone number to provide more details. The second type of scam involves a phone call from an automated call center asking you for sensitive information. You should never provide personal information to an unsolicited caller.
Mobile phones are another new target. For example, one scam involves sending a text message to your mobile phone claiming to be your financial institution or a credit card processor. If you receive such a text message and are unsure if it is a legitimate communication, contact your financial institution to verify that the message is genuine.
The Federal Trade Commission (FTC) released a consumer alert regarding using AI for new scams: cloning someone's voice. This could happen to anyone. An attacker could pose as one of your family members or a co-worker (like your manager) and use the sound of their voice to try and trick you into moving money or giving out information.
Remember to always stop, look and think:
When in doubt, call the person back from a number you know.
Read more about voice cloning and other scams
Please be sure to check your text messages or email to see if our fraud monitoring team is attempting to verify transactions occurring on your debit card. To be sure, you can contact us directly by calling 850.862.0111, Option 4 or visit a branch during business hours.
There has been an increase in fraud targeting mortgage closing companies and consumers near the closing date of their dream property.
Routing Number: 263178070
*APR = Annual Percentage Rate.
