Eglin FCU's commitment to security

We are committed to taking reasonable steps to protect the security of our member's financial information in all areas of our operations.

Therefore, when providing access to your financial information over the Internet, we practice the following security measures:

The Credit Union maintains a firewall system that protects our Web server from unauthorized access.
We use EV-SSL (Extended Validation Secure Socket Layer) technology to encrypt all traffic (including account numbers, PINs, and financial data) that is sent between your computer and our online banking system. A new encryption key is generated every time you log into your Eglin FCU account online. Please note that the information is not encrypted once it resides within your computer.
We require a valid account number and PIN to access your account. After three bad attempts, the account is locked for your protection.
A session-only cookie is transmitted to your computer when you successfully log in to your Eglin FCU account online. The cookie contains a number that is unique to every session and every member. While you are logged in, it is used to verify your access to information. When you either logout, close your browser, or allow the inactivity timer (see below) to expire, this session-only cookie values becomes invalid. Eglin FCU recommends that you log out and/or close your browser every time you are finished accessing your financial information online. We do not recommend leaving your computer unattended and allowing the inactivity timer to expire. In order to access your account online via a browser or the Eglin FCU Mobile App you will need to enable session-only cookie support for eglinfcu.org.
An inactivity timer automatically breaks your connection after several minutes of inactivity. This prevents you from accidentally leaving active connections to your account after you have completed your transactions.
The Credit Union uses a Multi-Factor Authentication system to further verify your identity when you access your account information online. Members are prompted to select and answer three secret questions to establish their identity. The questions will appear when there is a challenge situation, for example; you log in from an unfamiliar location.

Information submitted to Eglin FCU via email is not encrypted and may not be secure. To send us a secure message, please use our secure email platform.

This statement updates and replaces any other notices about our Internet security.

Peer to Peer Payment Apps

Safety tips for using peer-to-peer (P2P) payment apps

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Current fraud trends
Read this important information about the latest scams.

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Tax scam information
Know the telltale signs of common tax scams.

learn more about tax scams

Protect yourself from a mortgage closing wiring scam

There has been an increase in fraud targeting mortgage closing companies and consumers near the closing date of their dream property.

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Online shopping tips
Online shopping tips to prevent fraud while shopping online.

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Create strong passwords
Making your password more complex will keep you safer online (though much more can still be done).

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Quick tips for online security
10 things you can do to ensure the online safety and security of your account.

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Safety tips for members
Socially engineered schemes often rely on methods that financial institutions would never employ.

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Use anti-virus software, and keep it updated
Using anti-virus software and keeping it up-to-date is the best protection against these threats.

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Use a personal firewall, and keep it updated
Installing a personal firewall is essential to safeguard your computer and valuable personal information.

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Online scams
Be aware of deceptive emails, pop-ups, and other online scams.

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Phone scams
As consumers become more educated about fraud and identity theft, online criminals are moving to other places to launch their scams.

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Check the security lock
To verify a website is genuine, double click the lock to display the website's security certificate. If the name on the certificate and the name of the website in the address bar do not match, the website may be phony.

Guard your privacy
Guard your privacy and limit the amount of personal information you share online.

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Check your online statements frequently
In order to help ensure that you and your information stay safe, check your online account statements frequently.

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Debit & ATM card security
So that we may notify you as quickly as possible, it is important that Eglin FCU has your cell phone number and accurate email address.

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Security at ATMs
Maximize your safety at ATMs with these tips.

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Make your smartphone safe
Smartphones give us a lot of freedom and make our lives more efficient, but they also present their own set of challenges when it comes to data security.

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Eglin FCU's commitment to security
We are committed to taking reasonable steps to protect the security of our member's financial information in all areas of our operations.

learn more