Eglin Federal Credit Union

Our online banking platforms make accessing and managing your Eglin FCU accounts secure and convenient no matter where you are or what time of day it is.

In addition to viewing your account and account history, you may also schedule transfers, pay bills, set up alerts, export account histories, update your personal information, view cleared checks, order checks and more. Online Banking requires Eglin FCU membership and a valid current email address.

Overview of Online Banking Features:

View account summaries, cleared checks, loan payment history & detailed transaction history.
Transfer funds to your other account suffixes, joint accounts* or other Eglin FCU member accounts or loans (if you have their account number & suffix).
External Transfers: Transfer funds from your external accounts to make your Eglin FCU Mastercard payment or pay your Eglin FCU loan (excludes Eglin FCU mortgage payments). Initial setup takes several days.
Sign up to access your free credit score & report & receive offers based on your current credit & credit products.
Sign up for Bill Payer, free with three completed transactions per month.
Sign up for eStatements, set up email alerts & order checks.
Update your contact information, username & password.
Send secure messages to Eglin FCU with questions or comments.

*You can access joint accounts with a Cross Account Authorization. For additional information stop by a branch, contact Member Services by email or call 850.862.0111 option 4 during our normal business hours.

Online Banking Requirements
Online Banking requires membership with EFCU, Internet access, and a current supported browser. You must have a valid email address and keep it current so that we can notify you quickly with important information regarding your account. We will not share your email address with anyone without your consent. If you do not access your account online within a 15-month period your access will be locked and you will need to use the "forgot password" feature on the login page of our website at eglinfcu.org/login to unlock your account.

Frequently Asked Questions

How do I recover my username?

If you have forgotten your username for online banking and the mobile app, please visit the login page of our website at https://www.eglinfcu.org/login/ and select "forgot username." You will then be asked to enter your account number, birth date and the email address you have on our system, after submitting this information you will receive an email with your username. If you do not receive the email with your username, please be sure to check your junk/spam email folder.

How do I reset my password?

To reset your online banking and mobile app password, please visit the login page of our website at https://www.eglinfcu.org/login/ and select "forgot password." You will then be asked to enter your username, birth date and the email address you have on our system, after submitting this information you will receive an email with a link to reset your password. If you do not receive the email with the link to reset your password, please be sure to check your junk/spam email folder.

I am locked out, how do I unlock my account?

If you are locked out of online banking and the mobile app, please visit the login page of our website at https://www.eglinfcu.org/login/ and select "forgot password" to unlock your account. You will then be asked to enter your username, birth date and the email address you have on our system, after submitting this information you will receive an email with a link to reset your password. If you do not receive the email with the link to reset your password, please be sure to check your junk/spam email folder.

How do I log in to online banking or the mobile app?

Access to online banking and the Eglin FCU Mobile App must first be established in order to log in and access your account. Apply for online banking access by selecting "Online Banking" on our Applications & Forms page. If you are still having trouble logging in, or need further assistance, please contact us via secure email, phone or by visiting a branch.

Can I view transactions for a specific date range?

Up to 24 months of transaction history, including loan payments and deposit history, can be viewed within Online Banking and the Mobile App.

Is the mobile app secure?

The mobile app uses SSL encryption to communicate securely throughout the entire process of accessing your accounts.

What will happen if I forget to logout?

Your login session for both the mobile app and online banking is active for 20 minutes from the start. Activity during the session does not extend this time limit. While we advise you to log out or close the app once you've finished your tasks, rest assured that if you don't, the system will automatically log you out after the 20-minute mark for your security.

What browsers does your online banking platform support?

Our online banking platform is supported by most modern browsers such as Chrome, Edge, Firefox and Safari. We recommend keeping your operating system, firewall software, anti-virus software, anti-malware software and browser updated to the latest version for the safety of your personal information and to ensure you do not have any interruption of service.

How do I transfer funds to another member?

To transfer funds to another member using online banking or the mobile app you will need to know their account number, the first two initials of their last name, and the suffix they wish to have the funds deposited into. Please note: When performing a member to member transfer, the abbreviation for the suffix must be entered, for instance Regular Share Savings is "S1" and Premium Checking is "S9".