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Courtesy Pay

What is Courtesy Pay?

If you qualify for Courtesy Pay and do not have Overdraft Protection or available funds in your checking account, instead of returning an item because of Non-Sufficient Funds (NSF) the Credit Union may pay the item. While the Credit Union charges a fee per transaction, this service may save you from the fees that merchants or other institutions charge for a returned NSF transaction. In addition to protecting your credit rating, with Courtesy Pay you may also avoid the delay and embarrassment of having your debit card transactions declined at the checkout counter. Members with qualified premium checking accounts may authorize the Credit Union to pay for debit card purchases made at a store, online or by telephone when there are not available funds in the account.

You may be eligible for Courtesy Pay privileges on checks, Bill Payer and ACH transactions if:

  • you have a checking account in good standing.
  • you have your checking account with us for at least 30 days.
  • you make regular deposits to that account.
  • bring your account back to a positive balance regularly.
  • there are no legal orders against the account.

Overdrafts may be paid with your Courtesy Pay funds up to the limits mentioned previously for the following types of transactions:

  • Checks
  • Bill Payer
  • ACH or other electronic means
  • POS/Debit Card transactions only with opt-in authorization

This non-contractual courtesy of paying overdrafts is not a loan and costs nothing unless the privilege is used. The fact that we may honor withdrawal requests that overdraw the available account balance does not obligate us to do so later.

 Courtesy Pay does not assist with ensuring timely payments or addressing overdue payments on your Eglin FCU loan or credit card.

Terms & Conditions - Courtesy Pay

  1. Federally mandated changes to the Electronic Funds Transfer Act, requires members to Opt-In if they wish to have the option of Courtesy Pay coverage on Debit Card Point of Sale (POS) purchases.
  2. Premium Checking accounts less than 30 days old are not eligible for Courtesy Pay.
  3. This service is only available to Premium Checking accounts in good standing, and at the discretion of EFCU
  4. If funds are not available for Debit Card POS purchases and the member has not completed an Opt-In Authorization, the transactions will be denied.

Opt-In/Opt-Out for Courtesy Pay for Debit Card POS Transactions
 To indicate your preference for Courtesy Pay or for information about other alternatives we offer for covering overdrafts, please contact us:

  • In person at any Eglin FCU branch location.
  • By phone at 850.862.0111 or 800.367.6159 option 4.
  • Through our website at www.eglinfcu.org/forms
  • Log in to Online Banking and select 'Courtesy Pay' under 'My Profile' in the navigation bar.
  • If you Opt-in for Debit Card POS Transactions, you may also revoke your authorization for Courtesy Pay using any of the above options.

Courtesy Pay Disclosure Information

Frequently Asked Questions

How does Courtesy Pay work?

Eglin FCU may, at our discretion, overdraw your checking account up to a limit of $528 [including the amount of the overdrawn item(s) and the Courtesy Pay fee(s)]. A $28 fee will be assessed for each transaction that takes your account negative. There is no daily limit on the number of fees. You have up to 30 days to bring the account current either through a direct deposit, transfer of funds, or a deposit at one of our branch offices.

What if I already have Overdraft Protection?

If you have available funds and have signed up for Overdraft Protection, we will pay an overdraft with a no-fee automatic transfer from your savings, money market, available line of credit loan, or Mastercard® first before utilizing Courtesy Pay and charging a $28 fee.

How do I opt in or revoke my opt-in authorization for Courtesy Pay?

You may use any of the options listed below to declare your Courtesy Pay opt-in preferences:

How do I avoid non-sufficient funds fees and Courtesy Pay fees?

The most effective method to avoid paying fees on your checking is to keep sufficient funds on deposit, keep your register up to date and reconcile your statement each month.